["Privacy Policy for Our Online Platform\n\nAt Canine Craft UK, we prioritize the protection of your personal data and are committed to safeguarding your privacy when you use our site and services. This Privacy Policy explains how we collect, use, store, and disclose your information in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\n1. Information We Collect \nWe collect information necessary to provide our services effectively, including: \n- Personal identification details such as name, address, phone number, and email address. \n- Information related to your dog's details for tailored training services. \n- Payment information processed securely via trusted third-party providers. \n- Communication records when you contact us by phone or written correspondence. \n- Technical data such as IP addresses and browser information when you use our online platform, to improve functionality and security.\n\n2. How We Use Your Information \nYour information is used only for purposes including but not limited to: \n- Delivering the dog training services and related support you request. \n- Managing bookings, payments, and customer accounts. \n- Communicating important updates regarding services, appointments, or relevant changes. \n- Complying with legal obligations and protecting our lawful interests. \n- Enhancing our online platform’s performance and user experience.\n\n3. Legal Basis for Processing \nWe process your data based on: \n- Your explicit consent, where required. \n- The necessity to fulfill a contract or service you have requested. \n- Compliance with legal obligations. \n- Legitimate interests, such as platform security and service improvement.\n\n4. Data Sharing and Disclosure \nWe do not sell or rent your personal data to third parties. Data may be shared only with: \n- Trusted service providers assisting with payment processing, IT support, and communication management, under strict confidentiality agreements. \n- Legal authorities if required by law or to protect the rights and safety of our users or organization.\n\n5. Data Retention \nWe retain your personal data only as long as necessary to provide services or meet legal requirements. Once data is no longer needed, it is securely deleted or anonymized.\n\n6. Your Rights \nYou have the right to: \n- Access the personal data we hold about you. \n- Request correction of inaccurate or incomplete data. \n- Request deletion of your data when it is no longer necessary. \n- Restrict or object to certain types of processing. \n- Withdraw consent at any time where processing is based on consent. \n- Lodge a complaint with a supervisory authority if you believe we have not complied with data protection laws.\n\nTo exercise these rights, please contact us by mail at: \nCanine Craft UK \n27 Ravenswood Crescent, 2nd Floor \nBristol, South West England \nBS8 4EZ \nUnited Kingdom\n\n7. Security Measures \nWe implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.\n\n8. Cookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience. These help us analyze traffic, store your preferences, and improve site functionality. You can manage cookie preferences through your browser settings.\n\n9. Children’s Privacy \nOur services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children below this age.\n\n10. Changes to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date. We encourage you to review this policy regularly.\n\nThank you for trusting Canine Craft UK with your pet’s care and training needs. Protecting your privacy is essential to us, and we are committed to handling your data responsibly.", 0.0013264000000000001, 'gpt-4.1-mini']